
Member Benefits
| How to Qualify | FREE |
|---|---|
| Welcome Offer | 10% off* |
| Birthday Offer | $5 off** |
| Exclusive Offers | |
| Contests |
GT VIP® Exclusive Contests

Frequently Asked Questions
Yes! Members receive a special offer during their birth month. Make sure your birthday is added to your account to receive it.
Select the GT VIP® logo in the upper-right corner of the screen, then select My Account. Scroll down to the GT VIP® Membership section, enter your birthday and select “Add Birthday”.
You must be a GT VIP® member and have your birthday entered in your account information at least fourteen (14) days prior to the start of your birth month.
Your birthday can only be added to your GT VIP account once. If you need to correct or update your birthday after it has been saved, please contact Customer Service for assistance. Our team will be happy to review and make any necessary changes.
On the GT VIP® login page, select “Forgot Your Password”. Enter your email address associated with your GT VIP® account. A link to reset your password will be emailed to you. If you have any further questions, please contact our Customer Service team by phone at 1-833-848-4437 or submit a form online.
If you no longer have access to the email address linked to your account or can’t complete the reset, please contact our Customer Service team at 1-833-848-4437 or submit a form online for assistance.
Sign up online using the GT VIP® registration page.
Log in to your GT VIP® account and go to the “My Account” tab. Select “Edit Account Information” and make the changes you want. Be sure to select “Save” to confirm your updates.
Please use the same username and password as your online shopping account. If you do not remember your account login information, please use the “Forgot Your Password” option.
We are here to help. Please contact us by phone at 1-833-848-4437 or submit a form online.
Open any email that was sent by Giant Tiger. At the bottom of the email, select “Unsubscribe” and follow the prompts.
Contact our Customer Service team at 1-833-848-4437 or submit a form online for assistance. We’re happy to help!
Select the GT VIP® logo in the upper-right corner of the screen, then select My Account. Scroll down to the GT VIP® Membership section, enter your birthday and select “Add Birthday”.
You must be a GT VIP® member and have your birthday entered in your account information at least fourteen (14) days prior to the start of your birth month.
Yes. GT VIP® is a free and easy-to-use loyalty program. Members get access to exclusive offers and contests.
Yes, the GT VIP® program is available at all Giant Tiger stores.
It is totally free! There is no charge to create or use your GT VIP® account and we will never ask for credit card information.
View our Terms and Conditions from the Support section.
Please contact our Customer Service team by phone at 1-833-848-4437 or submit a form online.
Earn rewards by scanning your GT VIP® barcode at checkout or providing your registered phone number.
Yes! After completing the sign-up process, you’ll receive a one-time use welcome offer for your next purchase.
Use your GT VIP® membership every time you shop.
View your available offers in your GT VIP® Dashboard. Make sure you’re opted in to email communications so we can send your offers directly to you.
No, the GT VIP® program is digital. In store, offers work when you scan your membership or provide your phone number. Online, log in before you shop.
Offer expiry dates are listed in each offer’s description in your GT VIP® Dashboard.
Please contact our Customer Service team by phone at 1-833-848-4437 or submit a form online.
Most offers can be redeemed online. Check the offer details to see where you can redeem the offer.
Please contact our Customer Service team at 1-833-848-4437 or submit a form online for assistance.
Offers are non-transferable.
Be sure to review the offer details for complete information.
Yes! Members receive a special offer during their birth month. Make sure your birthday is added to your account to receive it.
Your GT VIP® account is intended for one registered user only. Members of your household may use your account at your discretion by providing your registered phone number.
Your membership must be verified at checkout. In store, provide your registered phone number or scan your barcode. Online, log in before shopping. Discounts apply only to qualifying items.
Offers do not apply to tobacco, lottery tickets, gift cards, prepaid or phone cards, postage, gift sets, financial services, delivery fees or charitable merchandise.
Giant Tiger offers a 100% satisfaction guarantee. Refunds are based on the final sale amount shown on your receipt after discounts.
Please review Giant Tiger’s data usage and privacy policies.
Make a qualifying purchase and identify yourself as a GT VIP® member. In store, provide your telephone number or barcode. Online, log in before checkout.
All active GT VIP® members in good standing are eligible to participate.
One (1) $500 CAD Giant Tiger gift card.
A member of the Customer Service team will contact you using the email address and telephone number associated with your account, approximately two weeks after the monthly contest closes.
View the full Contest Rules and Regulations.
You can enter a maximum of one (1) time per day.
*Welcome Offer: GT VIP® members save 10% when they spend $35 or more on in-store or online products. Offer excludes grocery, tobacco, alcohol, lottery tickets, gift cards, prepaid or phone cards, postage, gift sets, Western Union or other financial services, shipping and handling fees, charitable merchandise, and items excluded in the offer details. Members must be enrolled in the GT VIP® program. The offer is valid for one-time use only, cannot be combined with other offers, and has no cash value or transferability.
**Birthday Offer: GT VIP® members save $5 when they spend $25 or more on in-store or online products. The member’s birth month and year must be saved in their GT VIP® account fourteen (14) days prior to the start of their birth month. The offer is valid for one-time use only and cannot be combined with other offers.

